My own experiences come from the time I spent servicing this equipment through the late introduction and orphan phase of LISA. I have had very little interaction with them as a senior computer, like I said they have been hibernating for a while.
I'm sure they were a decent bit more reliable back then!
Understanding actual mileage may vary - what order would you list the most common issues are and your dependability factor 10 to 1 worst - with more information we can come up with a better way to organize it.
As you said, mileage will vary from person to person depending on the luck they've had with their particular Lisas, but here's how I would classify things based on my own personal experiences:
Most Common Issues:
1. Corroded I/O board and motherboard (and sometimes even the CPU and RAM boards if it's bad enough) in a battery-damaged Lisa 1 or 2/5. Not a problem at all in a 2/10.
2. Bad RIFA caps in the PSU. Luckily a really easy fix.
3. Apple 1.2A power supply problems. The 1.8A DataPower supplies tend to be rock-solid, but the 1.2A Apple ones are pretty terrible. I've had 3 of them, and only got one of them working. By contrast, I have 6 DataPowers and they all worked fine from the start without any repairs, other than replacing the RIFAs as a precaution!
4. Video board weirdness. This could range from a jittery picture because of flaky pots to no picture at all because of a bad component or cracked solder joints. Or, in the case of the bad solder joints, a picture that comes and goes when you smack the side of your Lisa!
5. Widget drive issues. I've gotten pretty lucky with my Widgets, so this hasn't really been a problem for me, but it's absolutely an issue for many. The only problems I've had are a stuck spindle due to dried up bearing grease, a misaligned head brake that wasn't releasing the heads properly, a bad Z8, and a drive that just needed a LLF to come back to life.
6. CPU board issues. The CPU board is pretty complex, so there's a lot to go wrong. It also gets pretty hot, and the heat is trapped in there to a certain extent, which definitely doesn't help. And it can be tough to troubleshoot since it's impossible to probe while the machine is running unless you have a
riser board.
7. RAM failures. I don't think I've ever actually had anything go wrong with a RAM board before, but I know several people who have. Luckily these issues are normally pretty easy to track down because for most failure modes, the Lisa will tell you which chip is bad.
Since ProFiles are external, it doesn't feel right to include them in our list, but they also tend to have some problems. The power supplies aren't very reliable and also have RIFAs that need replacing. Plus, nearly every ProFile I've encountered has had a stuck spindle motor because of dried up grease in the bearings. You can normally free them up by spinning things by hand for a minute or two before powering on the drive, but I encountered one that was so bad that I had to spin it with a drill press for about 8 hours while heating it with a heat lamp before it was free enough to rotate under its own power!
Dependability Ratings:
I/O Board: 1/10 before repairing corrosion damage, 8/10 after repairing damage or in a 2/10
CPU Board: 7/10
Motherboard: 3/10 before repairing corrosion damage, 10/10 after repairing damage or in a 2/10
RAM Board: 9/10
ProFile: 3/10 before servicing, 8/10 after servicing
Widget: 1/10 before servicing, 7/10 after servicing
400K Floppy: 9/10
DataPower 1.8A PSU: 9/10
Apple 1.2A PSU: 5/10
Video Board: 4/10
This is all very subjective since it's based on personal experience, and I'm sure others will disagree with it. So take everything here with a grain of salt!