FAQ update

From: Dan Knight <listmom_at_email.domain.hidden>
Date: Mon, 3 Dec 2001 16:57:58 -0500

Have you ever noticed that it's almost always the AOL users who can't subscribe, can't ask the listmom to subscribe them, and then post to the list asking to be unsubscribed? Well, there's a reason for it. It's not a good reason, but it explains the problem.

Putting URLs and email addresses between greater than and less than signs - < and > - is a standard as old as the Web. With one exception, every email client built since the advent of the Web that supports active links will recognize <mailto:listmom_at_email.domain.hidden> and properly place just the "listmom_at_email.domain.hidden" part in the To: field.

The exception, of course, is AOL. Why? Maybe they don't even know. Anyhow, I've done some research on the subject, determined that every email client tested works properly *except for AOL*, and added the following section to the list FAQ.

Why don't the command addresses work properly?

Short answer: They do -- unless you're using America Online. For some reason known only to AOL, their email client will read a link like <mailto:listmom_at_email.domain.hidden> and paste everything between the "<" and the ">" into the address field. Of course it doesn't work, despite the fact this is an industry standard.

Sorry, AOL users, you'll just have to remove the "mailto:" from the address manually since America Online refuses to follow convention.

AOL users, please make a note of this. And if you have the time, please vent your displeasure at AOL for not following the same system everyone else uses.

Dan the listmom

Dan Knight, president, Cobweb Publishing, Inc.

  publisher, Low End Mac                <http://lowendmac.com/>
  publisher, Low End PC                  <http://lowendpc.com/>
  publisher, Digital-Views.com      <http://digital-views.com/>
  publisher, Digigraphica            <http://digigraphica.com/>

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Received on 2001-12-03 13:58:33